ABOUT THE PRESIDENT

President

Mike Tyrell has been working in the Travel Industry since 1997. Mike’s career in travel began in 1997 after he graduated from Vancouver Community College with a Travel Agency degree and an internship at CruiseShipCenters. At the conclusion of his internship Mike was offered a full-time placement as a sales agent. After leading the company in sales in just his second year, Mike was promoted to manager even though he was the youngest employee at just 23 years of age.

Mike also has ship-side experience as well. While attending college Mike worked at the Holland America cruise ship terminal in Vancouver. B.C. gaining experience in all aspects on the embarkation and disembarkation process including baggage handling, check-in process, passport & visa requirements, and customer service/problem resolution.

In 2003, Mike was recruited to join the Brennco team and quickly became the top producing sales agent. In 2006, Mike was promoted to Regional Sales Manager with the added responsibility of recruiting and training new agents.

In 2007, Mike founded www.cruisesandtours.ca in order to bring his expertise, extensive customer service skills and pricing from his US partnership with Brennco to his fellow Canadian travellers.

In 2016, Brennco was selected by MOAA’s Executive Team and MOAA’s Board Of Directors as the Travel Agency in America best suited to fulfill the travel needs of their 400,000 members. Mike was then promoted to Vice President of Brennco with the sole function of training and managing a team of hand-picked agents to handle the MOAA account.

As a graduate from numerous cruise line and tour company educational programs, Mike uses his vast knowledge and experience as a resource for the servicing the exclusivity of all clients.

LET US HELP PLAN YOUR DREAM VACATION!

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At cruisesandtours.ca our mission is to provide the very best vacation experience for every client.

Our highly trained sales staff promptly and professionally handles each travel request as if it were their own vacation. While receiving the expertise of the top producers in the travel industry, clients have a fun, stress-free experience. Our travel consultants listen to the clients and turn their vacation dreams into reality!

Behind the scenes, backing up the awarding-winning sales staff is our support staff. Clients need not worry about the smallest of details. Customer service is number one at cruisesandtours.ca.

We are a top account with every major cruise line and every major tour company and have received numerous sales awards. And that leads to the best prices for our clients. We have formed close working relationships with the cruise lines, which means better care for our clients. Should a special need or circumstance arise, we are able to better handle that for our clients than most other agencies.

Our success was built on hard work, family name, and values, and when you let us handle your next vacation, you will see why. Join our family today of repeat and satisfied vacationers.

24/7 CLIENT SUPPORT

Helping you find your way more easily with a wide range of services before, during and after trips through 24/7 toll free phones numbers and emergency text line. Includes Medical Emergency Assistance, Travel Assistance Services, Concierge Services, Business Services and Problem Resolution Advocates. Seasoned support where you need it most.

PRIVACY POLICY

At cruisesandtours.ca, your privacy is and always has been important to us. So we’ve developed a Privacy Policy that covers how we collect and use your information. Please take a moment to familiarize yourself with our privacy practices and let us know if you have any questions.